Sales & Support: 281-768-4800
Email Us: inquiry@omnipotech.com
OMNIPOTECH, Houston IT Support, Managed IT Services, Cyber Security, VoIP, Cloud
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IT Support
Managed IT Services from the OMNIPOTECH Experts
Our IT support experts understand that our success hinges on your success. To accomplish this goal we leverage technology as a bridge between effective people and effective process. As your process becomes more efficient, your people become more productive. This leads to greater productivity which bolsters your bottom line.
Our IT support team will ensure your infrastructure is reliable, predictable, and entirely secure. You focus on business while we ensure that technology is helping you realize your company vision.
There is no one-size-fits-all approach to IT support capable of meeting your unique business needs. Our engineers focus on your business first, and then develop managed service strategies that work symbiotically with your unique workflow. Instead of paying for support and services you don’t use, surgical pricing based on your actual needs ensures you get the most value from your technology investment. We do not bundle our services, but instead, provide line item pricing for every service or license ensuring you pay only for the IT services you need and nothing more.
Comprehensive Managed Services Focused on Effective IT Support
Our highly-focused approach to IT support allows us to work with clients on a one-off job, or provide them with ongoing support as a trusted business partner. As your company expands and grows, we can add new managed services and applications that will facilitate further growth. We offer clients a comprehensive suite of managed services that include:
- Deployment and migration solutions
- Network management
- Server management
- PC and Mac support
- Remediation services
- Repair services
- Strategic IT planning
- 24/7/365 helpdesk support
- Security upgrades
- Software updates
The benefits of working with our IT support team are many. Preventing costly downtime ensures increased productivity and allows your staff to fully focus on their work. Increased security deters cyber criminals and enables an immediate response if a breach occurs. Surgical pricing means you get the most value from your technology investment and won’t have to pay for applications and services you won’t use. By helping you refine your focus with detailed reporting, you can focus on your bottom line and explore ways to make your workflow more secure and efficient.
Cloud computing that streamlines your operations
Cloud computing solutions are often perfectly suited for small-to-medium sized businesses. Our IT support experts can develop a comprehensive cloud computing solutions based upon your unique needs. Some of the elements that may be useful for your IT support needs include:
- Cloud application hosting
- Office 365 support
- Virtual server hosting
- Multi-tenant cloud solutions
- Infrastructure as a service
- Industry-specific IT support
- Colocation solutions
- Private cloud hosting
Implementation of these services depends on a variety of factors, including the size of your business. We also consider scalability, affordability, and how these services can maximize efficiency.
Your cloud solutions must bridge the gap between business and technology. Users should be empowered to become more effective at their job. The only way to do this is for a qualified IT expert to take an in-depth look at your business and then craft a cloud computing solution that meets your unique needs.
We start with a conversation so that we can better understand the nature of your business. We seek to discover how technology can help you grow and become more profitable. Then we refine a solution just for you, ensuring you get the most value from your cloud-based IT support solution.
A quick glance at popular cloud-based solutions
There are many cloud-based services that offer applications and features that allow small-to-medium sized businesses the ability to compete in the global marketplace.
Virtual server hosting means you don’t have to deal with the hassle of managing your own on-site servers. Migration to the cloud is easy when you put your trust in our IT support experts. When you don’t have to worry about server management issues like security, cooling, and power, you are free to focus on business.
Cloud application hosting allows businesses to get more value from their IT support investment. Cloud application hosting allows users to access applications from anywhere, and on just about any device, while lowering IT infrastructure costs.
Office 365 is an extremely valuable cloud computing tool for many small-to-medium sized businesses. Our IT support experts will help you get the most out of this product with unrivaled Office 365 support.
Private cloud solutions are beneficial for businesses with serious security concerns. You don’t have to sacrifice the freedom and power the cloud provides when you put your trust in our IT support specialists as they craft a private cloud solution that meets and exceeds your requirements.
There are many other cloud-based services and applications that we can provide according to your need. Give us a call and talk to one of our IT support engineers today.
Make IT Count
Choosing the right IT partner is a big decision. And we want to make sure you have all the information you need to make the best choice for your company. Weigh your options by reading our white paper.
Cloud phone solutions that meet your IT support needs
There are countless benefits to cloud-based phone solutions that many small-to-medium sized businesses rely upon. Cloud-based phone solutions not only save money, but they also increase performance and efficiency. Some other key benefits include:
- Simplified collaboration and conferencing
- Seamless integration with teleconferencing, email, and fax
- System monitoring and support
- Smart forwarding for remote workers and mobile device users
Cloud phone systems are a valuable IT support tool because they allow you to integrate everyday applications with communications. Your employees can stay connected to customers from anywhere, and at any time.
They can access all of the applications they need to ensure a sale is made or a problem is solved. This should always be the goal of technology and it’s something our IT support engineers fully understand.
Cloud phone systems also help you remain competitive by offering features associated with much larger companies. In the past, only the big guys could afford the most modern technological tools, and this helped them stand out from the rest of the pack. Cloud phone systems level the playing field by increasing your customer’s satisfaction and maximizing employee efficiency.
Your business may only use a handful of available features. Our IT support team will help you ascertain which tools are most useful so that you don’t have to pay for services you don’t need and will never use. This approach to IT support maximizes the value of your phone system investment.
Another major benefit to cloud phone systems is that they are fully scalable. As your business grows, you are free to add extensions and only pay for what you need. This is a huge advantage over traditional phone systems, and yet another way our IT support team focuses on the unique needs of your business.
A few words about Cloud PBX
Cloud PBX eliminates the need for costly on-site hardware and all of the space and maintenance issues that accompany traditional PBX systems with limited feature sets. Cloud PBX offers a level of freedom that is unrivaled, and many business owners consider it one of the most essential pieces of technology that drive their bottom line.
Our IT support team also ensures that your Cloud PBX is fully backed up and secure. If you experience a system crash, you never have to worry about losing valuable data. We back up your PBX system including voicemails, call records, and all system settings, so it’s always protected from a system crash or any other unforeseen event.. If you would like more information about Cloud PBX, contact us today and speak with one of our experienced engineers.
Cyber Security designed to protect your data from the most insidious attacks
Cybercrime is ubiquitous. No company is immune to this pervasive threat, and small businesses are especially at risk. Our IT support team utilizes a number of tools to create a layered defense in order prevent cybercrime from derailing our client’s productivity. There is no such thing as impenetrable security, but we also focus on developing response plans and security tiers that minimize damage and protect data.
Some of the security solutions we offer include:
Backup, continuity and disaster recovery – If you didn’t have to worry about technology failing, security breaches, or ransomware, then you would never have to worry about the protection of your data. However, we all know that technology fails from time to time, and no IT solution can be 100% secure, so it’s important to be ready. These IT support tools are designed to ensure your data is protected, and if the unexpected happens, we will get you back up and running as quickly as possible.
Email security and continuity solutions – Email is full of malware like spoofing and phishing scams, just to name a few. Email security has fast become a top priority for most businesses because it’s often the most vulnerable point of attack for cyber criminals. Email security should protect you from receiving unwanted emails and block countries that you have no business relationship while still allowing keys clients or suppliers to contact you. In addition, your email security must ensure that the outgoing email sent by your organization isn’t spoofed leading to a customer relations issue with key your clients. Our IT support experts protect you with fully updated virus protection and constant monitoring that minimizes the damage if a breach occurs.
Computer and network security solutions – Hackers seeking to gain access to your data have a variety of tools they use to attack computers and networks. Our IT support team helps keep them at bay with layered security defenses, detection tools and constant monitoring. We also look for security weaknesses in your infrastructure to maximize security before those weaknesses are exploited.
SIEM solutions – Security measures are only useful if they work 24/7/365. Our SIEM solution constantly analyzes vital systems, scanning for threats in real time and communicating with security controls so action can immediately be taken. SIEM solutions are like a shield that protects all of your security systems while providing you with an enterprise-wide view of all activity.
Security vulnerability assessment – Our IT support experts evaluate your security from top to bottom, and then recommend steps to close any gaps. This comprehensive approach ensures all vulnerabilities are exposed before a breach can occur.
Two-factor authentication – OMNIPOTECH’s two-factor authentication solution offers better security and more control ensuring the identity of each team member every time they logon to your critical infrastructure.
Contact us today and let’s have a conversation about your IT support needs