What makes a great IT provider

It’s important you find a great IT provider for your business. You need to find one that can meet your goals but also has the experience to provide guidance when you need it. There are a lot of things that go into making a great IT provider and we’ll list out the most important of them below.

A great history

There are a lot of things that make an IT provider a great partner for businesses. One of the most important ones is time in business, however. The longer IT providers help businesses, the more proficient at it they become. That means you don’t want to trust a brand new IT provider with your business as they haven’t had a chance to work out all of the kings.

Lots of testimonials and case studies

It’s not enough to have a long history, however. A company can be in business for a long time but can do poor work for the entire time. You need proof that the IT provider can do the work and for that you need case studies and testimonials. A great IT provider will have a good number of up-to-date testimonials and case studies that prove that they can get the results your business needs.

Acts a consultant

You don’t just hire an IT provider to help when things go wrong. You also want them to advise you throughout the year so that you can take steps to avoid big problems.

A good IT provider will act as your partner when it comes to all things IT-related. They will sit down with you to discuss your current set up, advise how it can be improved and set up a disaster recovery plan that you can follow when things go wrong. They can even help you budget for everything so that you can stretch your IT budget as far as possible.

Proactively monitors your IT

The best IT providers don’t need you to call them when things go wrong, they already know. That’s because they are proactively monitoring your IT situation to look for issues and take action as soon as they find them.

With a proactive IT consultant, you don’t have to worry about things like data loss, downtime or viruses, your IT provider takes care of everything. If something does go wrong, you’re not waiting around for them to show up, either, they are already taking action to fix it.

Regular reports that keep you informed

The final thing that makes a great IT provider is communication. As a business owner, it’s important that you know everything that happens with your business, and that includes IT. That’s why a great IT provider will provide regular reports to let you know how your IT solution is being improved and what actions they are taking.

iF you are looking for a great IT provider, we tick all of the boxes above. We have a great history, we can prove our work makes a difference, we act as a consultant for your business, we proactively monitor your IT and we provide regular reports to keep you informed. So what are you waiting for? Get in touch today to work with a truly great IT provider.